Ricoh ScanSnap iX2400 not recognized by default and scanning issues
scanimage -V:
scanimage (sane-backends) 1.4.0.37-2ae67; backend version 1.4.0
Upon plugging the device, dmesg outputs:
[ 3815.979983] usb 3-1: new high-speed USB device number 4 using xhci_hcd
[ 3816.109834] usb 3-1: New USB device found, idVendor=05ca, idProduct=03e3, bcdDevice= 1.00
[ 3816.109845] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3816.109850] usb 3-1: Product: ScanSnap iX2400
[ 3816.109854] usb 3-1: Manufacturer: RICOH
sane-find-scanner says:
found possible USB scanner (vendor=0x05ca [RICOH], product=0x03e3 [ScanSnap iX2400]) at libusb:003:005
`lsusb -v`:
Bus 003 Device 004: ID 05ca:03e3 Ricoh Co., Ltd ScanSnap iX2400
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 0 [unknown]
bDeviceSubClass 0 [unknown]
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x05ca Ricoh Co., Ltd
idProduct 0x03e3 ScanSnap iX2400
bcdDevice 1.00
iManufacturer 1 RICOH
iProduct 2 ScanSnap iX2400
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0020
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 255
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 255
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x0016
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000006
BESL Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 4 micro seconds
bU2DevExitLat 65 micro seconds
Device Status: 0x0001
Self Powered
scanimage --list-devices:
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
Let me know if there anything else I can do.
Edited by Luke Skywalker