Skip to content
GitLab
    • GitLab: the DevOps platform
    • Explore GitLab
    • Install GitLab
    • How GitLab compares
    • Get started
    • GitLab docs
    • GitLab Learn
  • Pricing
  • Talk to an expert
  • /
  • Help
    • Help
    • Support
    • Community forum
    • Submit feedback
    • Contribute to GitLab
    • Switch to GitLab Next
    Projects Groups Snippets
  • Sign up now
  • Login
  • Sign in / Register
  • pmaports pmaports
  • Project information
    • Project information
    • Activity
    • Labels
    • Members
  • Repository
    • Repository
    • Files
    • Commits
    • Branches
    • Tags
    • Contributors
    • Graph
    • Compare
    • Locked Files
  • Issues 602
    • Issues 602
    • List
    • Boards
    • Service Desk
    • Milestones
    • Iterations
    • Requirements
  • Merge requests 56
    • Merge requests 56
  • CI/CD
    • CI/CD
    • Pipelines
    • Jobs
    • Schedules
    • Test Cases
  • Deployments
    • Deployments
    • Environments
    • Releases
  • Monitor
    • Monitor
    • Incidents
  • Analytics
    • Analytics
    • Value stream
    • CI/CD
    • Code review
    • Insights
    • Issue
    • Repository
  • Activity
  • Graph
  • Create a new issue
  • Jobs
  • Commits
  • Issue Boards
Collapse sidebar
  • postmarketOSpostmarketOS
  • pmaportspmaports
  • Issues
  • #1735
Closed
Open
Issue created Oct 08, 2022 by Jason Sarkari@jsark073 of 24 checklist items completed3/24 checklist items

Installing latest build of gnome mobile 20221005-2318 unable to use

Describe your issue

Unable to use the software on this latest build 20221005-2318 as when it starts after the initial flash screens it goes white with "Oh no! Something has gone wrong....."

What's the expected behaviour? Able to get to the opening screen to login and use the software.

What's the current behaviour? Unable to get to the login page.

How to reproduce your issue? Upgrade or install this latest build and switch on mobile.

What device are you using? PPP

On what postmarketOS version did you encounter the issue? 20221005-2318

  • edge (master branch)

  • v22.06

  • I confirm that the issue still is present after running sudo apk upgrade -a Note: Unable to login to software so unable to run an upgrade.

On what environment did you encounter the issue?

Phone environments

  • Phosh
  • Plasma Mobile
  • Sxmo (Wayland/Sway) Please post the output of sxmo_version.sh

Other

  • No environment ("none" in pmbootstrap)
  • GNOME
  • KDE Plasma
  • Kodi
  • MATE
  • Shelli
  • Sway
  • Weston
  • Xfce4
  • LXQt
  • fbkeyboard
  • i3wm
  • Sxmo (Xorg/Dwm) Please post the output of sxmo_version.sh
  • console UI
  • framebufferphone

How did you get postmarketOS image?

  • from https://images.postmarketos.org
  • I built it using pmbootstrap
  • It was preinstalled on my device

What's the build date of the image? (in yyyy-mm-dd format)2022-10-05

Additional information

I have also experienced the same problem when upgrading from previous build 20220928-1921 after the reboot you get the same white screen with the same message as described above.

Note: Upgrading at present can take a long time whether wired or wifi.

See attached screenshot for the screen at present.PXL_20221008_124004076

To upload designs, you'll need to enable LFS and have an admin enable hashed storage. More information
Assignee
Assign to
Time tracking