Instructions for forcing papers back into the pool
TODO: add to an FAQ somewhere, or improve this workflow.
It can happen that a task is not released back into the pool, for example after a client crash, network flakiness etc. Users can login and then logout cleanly to ensure they have released tasks they are not grading. But what if they don't?
Manager workflow to force a task release:
- Manager -> Progress -> "Tasks currently out"
- Find the task and user: here we see "user0" is holding task paper 0002 and question2.
-
Go to Manager -> User Information -> User List
-
Force logout "user0" (in the example above). Note this will crash the user's client if they are logged in and working.
-
Back to Manager -> Progress -> "Tasks currently out".
-
Click "refresh progress tab".