Document a procedure in Handbook to split a ticket into smaller chunks
Document a procedure in Handbook to split a ticket into smaller chunks that can be estimated and reassigned that will minimize the impact on budgets and commitments to clients in case ticket cannot be completed within timeframe or budget. There are several reasons that this may occur:
Misunderstanding of scope Inaccurate estimate of difficulty Assignment to developer whose skills are not well matched (this is not an indictment of developer's skills - it just means that developer needs extra time to learn new tools and architecture) unforeseen issues with dependencies Options