Issues related to Hosting/Node customers

Issues related to Plus customers

Task related to Pro customers

Issue was reported by a User

Used when a Superhero is resolved

Used when a Superhero has been accepted by a developer. The issue should also be assigned at this stage.

Used when a Superhero is made

Tasks that are ready for developers to take from

Evaluate the issue and dictate the future of the workflow

Additional information or conversations are needed before progress can be made

Awaiting peer review before being made live

A loss of functionality or outage that negatively affects a significant portion of users and requires urgent attention

Generally for bugs or minor changes

To be assigned to the closest appropriate sprint or epic

Dead end: bug was reported but can't be reproduced

Something that needs to be done but doesn't fit into any other type label