Update report categories
Goal
The goal is to streamline the report modal by clarifying categories and removing duplicate and/or unused entries.
What needs to be done
Report categories should be updated to reflect the chart in the following section. Below is a list of changes:
Text-only changes
- Change 'pedophilia' to 'sexualization of minors'
- Change 'Encourages or incites violence' to 'Incitement to violence'
- Change 'Impersonates' to 'Impersonation'
- Change 'Copyright' to 'Intellectual Property Violation'
- Change 'Token manipulation' to 'Inauthentic engagement'
- Change "Sex trafficking" to "Trafficking"
Removals
Remove the following categories:
- Trademark infringement (because it is merged with IP violation)
- Incorrect use of hashtags (because it does nothing)
Modifications
Under 'Intellectual Property Violations' (formerly 'Copyright') we need to link to the Zendesk DMCA form instead of saying to email to copyright@minds.com.
https://support.minds.com/hc/en-us/requests/new?ticket_form_id=360003221852
QA
Minimal QA: make sure reporting under the new labels generates the correct report.
Check emails.
UX/Design
...
Personas
This change impacts typical Minds users who make reports.
Experiments
No experiments are needed.
Acceptance Criteria
-
Labels are correctly changed for users on the report modal
Definition of Ready Checklist
-
Definition Of Done (DoD) -
Acceptance criteria -
Weighted -
QA -
UX/Design -
Personas -
Experiments