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App is hanging on load screen when opened out of cold storage

Summary

When logging into the app from cold storage, it hangs on the load screen and does not open.

Steps to reproduce

Close app out of memory (restart device) and open the app (it doesn't happen every time but has been confirmed by multiple admins)

Platform information

Android, Galaxy S9 v.9 Galaxy Note 8 v.8.0.0

What is the current bug behavior?

Load screen locks on lighbulb

What is the expected correct behavior?

App should load as normal

Relevant logs and/or screenshots

(Paste any relevant logs - please use code blocks (```) to format console output, logs, and code as it's very hard to read otherwise.)

Possible fixes

(If you can, link to the line of code that might be responsible for the problem)

Edited by Ian Crossland