Unread messages should automatically go to top of messenger list
Summary
Unread messages need to be displayed at the top of a user's messenger list so that they can easily find it and read it. Otherwise, the notification remains and it is confusing unless you scroll way down the list to find the unread message.
all platforms
Relevant logs and/or screenshots
This video depicts the confusion it can cause. The video does not show this, but the reason the message marker remains there is because there was an unread message buried down the list.
Edited by Mark Harding