Skip to content

Next

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
    • Help
    • Support
    • Submit feedback
    • Contribute to GitLab
  • Sign in / Register
Meltano
Meltano
  • Project overview
    • Project overview
    • Details
    • Activity
    • Releases
    • Cycle Analytics
    • Insights
  • Repository
    • Repository
    • Files
    • Commits
    • Branches
    • Tags
    • Contributors
    • Graph
    • Compare
    • Charts
    • Locked Files
  • Issues 328
    • Issues 328
    • List
    • Boards
    • Labels
    • Service Desk
    • Milestones
  • Merge Requests 8
    • Merge Requests 8
  • CI / CD
    • CI / CD
    • Pipelines
    • Jobs
    • Schedules
    • Charts
  • Security & Compliance
    • Security & Compliance
    • Dependency List
  • Packages
    • Packages
    • Container Registry
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Graph
  • Charts
  • Create a new issue
  • Jobs
  • Commits
  • Issue Boards
  • meltano
  • MeltanoMeltano
  • Issues
  • #1200

Closed
Open
Opened Oct 24, 2019 by Danielle Morrill@dmor
  • Report abuse
  • New issue
Report abuse New issue

Create a "Get Help" page in the Docs that provides an FAQ, links to Slack, Intercom, email support

Notes from @kressaty dogfooding session:

Jonathan: Let’s encourage the user to go to Slack or Intercom instead of asking them to file an issue Look into what should or shouldn’t be allowed re: Intercom Maybe send them to a “Get Help” page on the website instead

In addition to writing issues, let's show user that we have other ways to help them that don't require them to do work for us

Related issues

  • Discussion
  • Designs
Assignee
Assign to
Fri: Nov. 1, 2019
Milestone
Fri: Nov. 1, 2019
Assign milestone
Time tracking
None
Due date
None
2
Labels
Documentation flow::Review
Assign labels
  • View project labels
Reference: meltano/meltano#1200