common/API-Call-Flow-(Web).md

-```mermaid
-graph TB
-
-*(( )) --Initialize --> Livechat2Api
-Livechat2Api --Omni Login --> api:login
-api:login --> api:start
-Livechat2Api --Custom Login --> api:setUserAuth
-api:setUserAuth-->api:start
-api:start-->evt:onStartSuceess
-evt:onStartSuceess --Omni--> api:sendUserMessageV2
-evt:onStartSuceess-->api:findUser
-api:findUser-->evt:onRequestQueued 
-evt:onRequestQueued -->evt:onUserFound
-
-evt:onRequestQueued -->evt:onUserNotFound
-evt:onUserNotFound --> End
-evt:onUserFound-->api:sendUserMessageV2
-api:sendUserMessageV2 --> evt:onUserMessage
-evt:onUserMessage-->api:End
-api:End --Normal End--> End
-
-api:start-->evt:onStartFailed
-evt:onStartFailed --> End
-
-```
-
+```mermaid
+graph TB
+
+*(( )) --Initialize --> Livechat2Api
+api:login --> api:start
+Livechat2Api --Custom Login --> api:setUserAuth
+api:setUserAuth-->api:start
+api:start-->evt:onStartSuceess
+evt:onStartSuceess-->api:findUser
+api:findUser(optional)-->evt:onRequestQueued 
+evt:onRequestQueued -->evt:onUserFound
+
+evt:onRequestQueued -->evt:onUserNotFound
+evt:onUserNotFound --> End
+evt:onUserFound-->api:sendUserMessageV2
+api:sendUserMessageV2 --> evt:onUserMessage
+evt:onUserMessage-->api:End
+api:End --Normal End--> End
+
+api:start-->evt:onStartFailed
+evt:onStartFailed --> End
+
+```
+
 * Livechat2Api object exposes documented events and application must set handlers for those accordingly.
\ No newline at end of file