help.rst 1.86 KB
Newer Older
Clement Lefebvre's avatar
Clement Lefebvre committed
1 2 3
Where to find help
==================

Clement Lefebvre's avatar
Clement Lefebvre committed
4
Many users will be glad to help you and guide you through your first steps with Linux if you are nice and patient with them and if you give them the information they require to understand the issues you are facing.
Clement Lefebvre's avatar
Clement Lefebvre committed
5

Clement Lefebvre's avatar
Clement Lefebvre committed
6 7
The forums
----------
Clement Lefebvre's avatar
Clement Lefebvre committed
8

Clement Lefebvre's avatar
Clement Lefebvre committed
9
The best place to find help is on the `Linux Mint Forums <https://forums.linuxmint.com>`_.
Clement Lefebvre's avatar
Clement Lefebvre committed
10 11 12 13

.. hint::
    Search the forums before asking, in case someone else already asked the same question.

Clement Lefebvre's avatar
Clement Lefebvre committed
14 15
The chat room
-------------
Clement Lefebvre's avatar
Clement Lefebvre committed
16 17 18 19 20

Another great place to find help is in the IRC chat room.

To reach the chat room from within Linux Mint, launch :menuselection:`Menu --> Internet --> HexChat`.

Clement Lefebvre's avatar
Clement Lefebvre committed
21 22 23 24
If you are using another operating system, you can use `Kiwiirc <https://kiwiirc.com/client/irc.spotchat.org/?i#linuxmint-help>`_ to connect to the chat room.

.. hint::
    Many people are connected to the chat room but only look at it now and then. Be patient after asking a question. Don't repeat it and stay connected until you get an answer. It can sometimes take a few hours for somebody to see your question and reply to you. Don't quit after a few minutes. It is frustrating to you, but also to others who later see your question and are unable to reply because you already left.
Clement Lefebvre's avatar
Clement Lefebvre committed
25 26

.. hint::
Clement Lefebvre's avatar
Clement Lefebvre committed
27
    If you are using Hexchat, you can minimize it to tray by clicking its status icon. People will often mention your nickname when replying to you. When they do, your Hexchat status icon will blink to catch your attention.
Clement Lefebvre's avatar
Clement Lefebvre committed
28

Clement Lefebvre's avatar
Clement Lefebvre committed
29 30 31 32 33 34
Community resources
-------------------

The `tutorials section <https://community.linuxmint.com/tutorial/search>`_ is useful to find tutorials about Linux Mint.

The `hardware database <https://community.linuxmint.com/hardware/search>`_ is useful to find compatible hardware.
35 36 37 38 39

Local communities
-----------------

To find help in your language, use the `Local Communities <https://www.linuxmint.com/links.php>`_.