leetickett-gitlab

README.md



About me

I'm Lee Tickett, a Fullstack Engineer in the Contributor Success team.
I joined GitLab in October 2022 after being a customer, contributor, and core team member.
I live near London in Southend-on-Sea, UK.
I typically work morning through mid-afternoon, break for family time, then work a little later in the evening.
Projects

You will mostly find me working in:


The Contributor platform (Ruby/VueJS).

The GitLab monolith (Ruby/VueJS).

Triage-ops (Ruby).

How I work


I move fast.
I love to build POCs, fail fast, and iterate.
I take a bias for action,
have short toes,
and a low level of shame when pursuing results.
I love working in public, collaborating, bouncing ideas around, and being transparent.
I work from my GitLab TODO queue, which I aim to keep around one day deep.

What helps me:

Clear issues and merge requests.
Documented processes and the ability to self-serve.
Opportunities to learn and unblock myself.
Data and empathy when disagreeing.

What slows me down:

Red tape
Inability to iterate
Dependencies on others when I can't self-serve

How to communicate


Best: Issues and merge requests (gets in my TODO queue).

Also fine: Discord/Slack, but I prefer public channels where others can chime in/learn.

Async first: I'm happy to jump on a call when emotions run high, there's a need for back-and-forth, or a fast resolution.

Coffee chats: Open to anyone, anytime.
Schedule what works for you.

Hobbies / coffee chat topics


Retro gaming (arcades, pinball, NES, SNES, N64, PlayStation).
Tech nostalgia (BBC computers, Acorns, Visual Basic/VBA).
Taking things apart and tinkering (electronics) and DIY.
My role, our product(s), and our community!

Strengths


Problem-solving: I love a challenge and am rarely stumped.
Context: I know the product, company, and community very well.
Connections: I often know who to ask or where to look.
Empathy: My journey from customer to team member helps me understand our customers and community.

Working to improve


Creating focus time.
Planning further ahead.

Tools I use


VSCode with devcontainers.
GitLab Duo AI (my rubber duck).
GitLab TODOs.

Community

Our mission is that everyone can contribute.
We've come far, but have a long way to go.
Our community matters deeply to me.
When working with contributors, live our values and help them understand, adopt, and contribute back to the product.

Need help? I juggle many tasks and reactive work, but am always here to help. Add me to issues or merge requests, and I'll do my best.