Notifications when system is down

Summary

** Notify when Down **

  • Before the downtime period, The system should send an SMS message to customers to not use the application in the next minutes.

  • Downtime will only be allowed 2 hours a week in total until the issue is fixed as the upgrade is done, the system will be processing a volume of 100,000 transactions within a day on average with a peak reaching 200,000.

  • SMS Message will be:


NijPay system will be down for the next 30 minuites, please do not to use the application and its services until then.

Acceptance Criteria

  • Verifying that the overall time will be only 2 hours a week
  • the system SMS message to be exactly as requested

Relevant documents, screenshots, references and/or links

outagealert

Edited by Issa Nijmeh