Commit 5943be2f authored by pedrolab's avatar pedrolab

rt: move intro section

parent 5ff9ab9d
Based on the debian experience. Debian uses 3 types of bug tracking systems: (1) [debbugs](https://en.wikipedia.org/wiki/Debbugs), (2) its [gitlab](https://gitlab.com) [instance](https://salsa.debian.org/public) and (3) [request tracker (rt)](https://bestpractical.com/request-tracker/) [instance](https://rt.debian.org/). debbugs and gitlab are more convenient for software issues and rt for service desk support. This guide explains how to install it for our organization.
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**Table of Contents**
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Based on the debian experience. Debian uses 3 types of bug tracking systems: (1) [debbugs](https://en.wikipedia.org/wiki/Debbugs), (2) its [gitlab](https://gitlab.com) [instance](https://salsa.debian.org/public) and (3) [request tracker (rt)](https://bestpractical.com/request-tracker/) [instance](https://rt.debian.org/). debbugs and gitlab are more convenient for software and rt for service desk support. This guide explains how to install it for our organization.
# Install
The steps described [here](https://rt-wiki.bestpractical.com/wiki/DebianJessieInstallGuide) works too for debian stretch. This should deal with installation of all necessary apache2 packages follow the configuration for the database setup and rt root password:
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