The User Communication System involve the design and implementation of communication channels with Minds users. This includes tutorials, onboarding solution (similar to [walkme](www.walkme.com)), emails, chatbots and notifications. The goal is to reduce the churn by engaging the users from their first visit to Minds.com homepage and make sure that they understand Minds products and philosophy. The communication will happen at various events and user lifecycle's stages: 1. Onboarding 2. Change of activity segments 3. Reception of Badges 4. New features & news announcement 5. Weekly/Monthly digest 6. Risk of churn