Q3 FY21 System Usability Scale - Usability Issues from Verbatims
The System Usability Scale (SUS) is a standardized, 10-item questionnaire that measures the ease of use of websites, software, mobile devices, and other technological applications. The overall System Usability Scale Score for Q3 FY21 is 70.9. This score is a weighted average of GUS and SUS scores. The margin of error is +/- 5% at the 95% confidence level. This epic contains an individual issue for all the usability issues uncovered in the survey's open-text responses. ### Why are we doing this (by @adawar) https://youtu.be/6LstKfXpBFg **Use the ~"SUS survey" label query to filter for particular stages: https://gitlab.com/gitlab-org/gitlab/-/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=SUS%20Survey** ### Call to Action from Anoop 1. Please look at the issues below and assign them to yourself if they are in your area of responsibility. 2. If we are already aware and tracking the particular concern in another issue - link to it and mark it with the label:SUS Survey. Otherwise, let's add this issue to our usability list. 3. **Use your judgment** to prioritize. 4. Please let us know that you have completed this by marking your name in the list below. - [ ] David DeSanto - @david - [x] James Ramsay - @jramsay - [x] Jackie Porter - jreporte - [x] Jeremy Watson - @jeremy - [x] Joshua Lambert - @joshlambert - [x] Kevin Chu - @kbychu - [x] Eric Brinkman - `@ebrinkman` - [x] Kenny Johnston - `@kencjohnston` - [x] Samuel Kerr - `@stkerr` - [x] Fabian Zimmer - @fzimmer - [ ] Taylor McCaslin - @tmccaslin - [x] Andrew Thomas - @awthomas - [x] Daniel Gruesso - @danielgruesso - [ ] Amanda Rueda - @amandarueda - [x] Nicole Schwartz - @NicoleSchwartz - [ ] Larissa Lane - @ljlane - [x] James Heimbuck - @jheimbuck_gl - [x] Sarah Waldner - @sarahwaldner - [x] John McGuire - @JohnMcGuire - [x] Melissa Ushakov - @mushakov - [x] Timothy Rizzi - @trizzi - [x] Kai Armstrong - @phikai - [ ] Samuel White - @sam.white - [x] Eric Schurter - @ericschurter - [x] Haris Delalic - `@hdelalic` - [x] Orit Golowinski - @ogolowinski - [ ] Patrick Deuley - @deuley - [x] Derek Ferguson - @derekferguson - [x] Dov Hershkovitch - @dhershkovitch - [x] Thao Yeager - @thaoyeager - [ ] Matthew Gonzales - @mattgonzales - [x] Matthew Wilson - @matt_wilson - [x] Darren Eastman - @DarrenEastman - [x] Christen Dybenko - @cdybenko - [x] Viktor Nagy - @nagyv-gitlab - [x] Mark Wood - @mjwood - [x] Gabe Weaver - @gweaver
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