## Problem We are going to eventually replace the legacy incident UI with the new work items UI. As part of this, we need to ensure that all incident-specific functionality has been added to the work items API and the frontend widgets have been implemented. ## Migration Path - Build incident-specific functionality into the work items architecture incrementally. - When ready, allow users to opt-in to the new work item UI. - Users can switch back-and-forth between legacy incidents and work item incidents for a period of time until any/all kinks have been working out. ## Roadmap to migration | Feature | Status | Notes | | ------ | ------ | ------ | | [Severity](https://docs.gitlab.com/ee/operations/incident_management/manage_incidents.html#change-severity) | https://gitlab.com/gitlab-org/gitlab/-/issues/351629 | currently in sidebar | | [Escalation Policy](https://docs.gitlab.com/ee/operations/incident_management/manage_incidents.html#change-escalation-policy) + [Status](https://docs.gitlab.com/ee/operations/incident_management/manage_incidents.html#change-status) <br/>(likely single widget)| | currently in sidebar | | [Metrics](https://docs.gitlab.com/ee/operations/incident_management/incidents.html#metrics) | | currently in a tab | | [Timeline](https://docs.gitlab.com/ee/operations/incident_management/incidents.html#timeline-events) | | currently in a tab | | [Alert details](https://docs.gitlab.com/ee/operations/incident_management/incidents.html#alert-details) ([example](https://gitlab.com/gitlab-examples/ops/incident-setup/everyone/tanuki-inc/-/issues/incident/2510)) | | currently in a tab | | Highlight bar ([example](https://gitlab.com/gitlab-examples/ops/incident-setup/everyone/tanuki-inc/-/issues/incident/2510)) | | currently in description, just below tabs | | [Linked resources widget](https://docs.gitlab.com/ee/operations/incident_management/linked_resources.html) | | currently just below tasks widget | | [Recent updates view](https://docs.gitlab.com/ee/operations/incident_management/incidents.html#recent-updates-view) | | currently in activity list | | Pinned links ([example](https://gitlab.com/gitlab-examples/ops/incident-setup/everyone/tanuki-inc/-/issues/incident/1922)) | | formatted link just below title (for [status page](https://docs.gitlab.com/ee/operations/incident_management/status_page.html#publish-an-incident)) | | [SLAs](https://docs.gitlab.com/ee/operations/incident_management/incidents.html#service-level-agreement-countdown-timer) | | currently in highlight bar; configuration in operations settings | | [Incident duration](https://gitlab.com/gitlab-org/gitlab/-/issues/360005) | | planned for highlight bar (backend complete, not widgetized) | | [Post-incident review](https://gitlab.com/groups/gitlab-org/-/epics/9447) button | | Implementation [TBD](https://gitlab.com/gitlab-org/monitor/respond/-/issues/179), but may depend on [Related items](https://gitlab.com/groups/gitlab-org/-/epics/7459) migration |