## Problem There are a number of steps a GitLab.com customer with a sales-assisted order must take to complete provisioning of their subscription. * 2020 Video walkthrough of flow: https://youtu.be/Wex_YD37Dkk * UPDATED 2022 video walkthrough of flow: https://youtu.be/rg8liZIQ2Mo Related issue with a lot of good examples of issues: https://gitlab.com/gitlab-com/sales-team/self-service/-/issues/69 ## Proposal Simplify and create a lower touch process once the purchase and subscription management activities within GitLab.com for all SaaS customers. ## :frame_photo:  Design [See UX issue](https://gitlab.com/gitlab-org/customers-gitlab-com/-/issues/2040/) ### Possible Iterations 1. We should identify how/if the solution can also be applied to subscriptions purchased by Resellers.