Part of Q3 UX OKR to [Move 50% of Experience Baseline scores up by one grade level](https://gitlab.com/groups/gitlab-org/-/epics/1676). **As [per Annabel](https://gitlab.com/groups/gitlab-org/-/epics/1720#note_209847725), we are not moving forward with the JTBD for the Q3 OKR** ## Planning * [x] **asap** - Assign UX stage lead(s) to this epic who will drive this initiative forward. * [x] **asap** - Link JTBD recommendation issues to this epic. * [x] **asap** - Groom JTBD issues, ordering with highest score increase for lowest effort as #1, dependencies and impacted stages noted. * [ ] **Early 12.3** - Plan *only JTBD issues required to increase score* with respective stages, PMs and other stakeholders, reporting any blockers to management. ## Complete Recommendation Issues * [ ] **Early in 12.4** - Check on the progress of the implementation of the recommended improvements and help move them forward. 33% of work should be done at this point. * [ ] **Early in 12.5** - Check again on the progress of the implementation of the recommended improvements and help complete them. 66% of work should be done at this point. ## Re-test * [ ] **12.5** - Re-test to confirm score increased