### Release notes ### Problem to solve We do not have service metric ping data for backups. Therefore, we do not have a way to measure the success of new improvements and guide future enhancements to this category. ### Proposal Add the following service ping metrics: * **Number of successful backups each month** - Number of successful backups each month per installation (incremental and full) * **Number of failed backups each month** - Number of failed backups each month per installation (incremental and full) * **Average time for backup completion** - Since one of the primary goals of this solution is to scale we want to measure the average time taken for backups to complete by each installation broken down by type of backup - incremental and full. ### Intended users * [Parker (Product Manager)](https://about.gitlab.com/handbook/marketing/product-marketing/roles-personas/#parker-product-manager) * [Dana (Data Analyst)](https://about.gitlab.com/handbook/marketing/product-marketing/roles-personas/#dana-data-analyst) ### _This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc._ <!-- triage-serverless v3 PLEASE DO NOT REMOVE THIS SECTION --> *This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc.* <!-- triage-serverless v3 PLEASE DO NOT REMOVE THIS SECTION -->