### Part 1: Experience Baseline * [x] Work with your Product Manager to identify **one*** top task (in frequency or importance) for users of your stage group. Ideally, you will base this task list on user research (analytics or qualitative findings). * [x] Write the task as a "Job to Be Done" (JTBD) using the standard format: When (situation), I want to (motivation), so I can (expected outcome). > When managing my clusters using AWS, I want to add my Kubernetes cluster to GitLab, so I can deploy and manage my containerized application at scale using advanced features. * [x] Create an issue for the JTBD and include them in the **Part 1: Experience Baseline** sub-epic. * [x] Document the current experience of the JTBD, as if you are the user. Capture the screens and jot down observations. Also, apply the following **Emotional Grading Scale** to document how a user likely feels at each step of the workflow. Add this documentation to the epic's description. * **Positive:** The user’s experience included a pleasant surprise—something they were not expecting to see. The user enjoyed the experience on the screen and could complete the task, effortlessly moving forward without having to stop and reassess their workflow. *Emotion(s): Happy, Motivated, Possibly Surprised* * **Neutral:** The user’s expectations were met. Each action provided the basic expected response from the UI, so that the user could complete the task and move forward. *Emotion(s): Indifferent* * **Negative:** The user did not receive the results they were expecting. There may be bugs, roadblocks, or confusion about what to click on that prevents the user from completing the task. Maybe they even needed to find an alternative method to achieve their goal. *Emotion(s): Angry, Frustrated, Confused, Annoyed* * [x] Use the [Grading Rubric](#grading-rubric) below to provide an overall measurement that becomes the **Benchmark Score** for the experience, and add it to the epic's description. * [x] Once you’re clear about the user’s path, create a clickthrough video that walks through the experience and includes narration of the Emotional Grading Scale and Benchmark Score. * [x] Post your video to the [GitLab Unfiltered YouTube](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) channel, and link to it from the epic's description: https://youtu.be/xAi9u2eqrSk * [x] If your JTBD spans more than one stage group, that’s great! Review your JTBD with a designer from that stage group for accuracy. * [x] Create an issue to revisit the same JTBD the following quarter to see if we have made improvements. We will use the grades to monitor progress toward improving the overall quality of our user experience. *One task is needed for the Configure stage group because there is only one product designer on the team