FY21-Q3 Procurement Objective 2: Iterate on procurement process and create & track SLA's for Procurement
* Update Procurement Handbook to simplify and streamline the content with reformatting and restructuring of content based on need * Update Procurement Handbook to include SLA's * Achieve 90% compliance of Procurement SLAs **Deliverables** - MR to reformat process and policies of procurement pages to increase reader clarity by August 30, 2020. - MR with Procurement SLA's by July 15, 2020. - Track SLA of 2 day response time every month with 90% compliance - Track SLA of 3 day turn time every month with 90% compliance - Track SLA of contracts routed by procurement every month with 90% compliance
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