Tasks and Issue Task Lists as a first class asset

What's this issue all about?

We have sufficient confirmation from users about the need for adding weights and time estimates to units smaller than an issue but associated with the issue, broken down by task. We are now on to solution validation and exploring ways to surface this opportunity in the product.

What are the overarching goals for the research?

  • To validate if we're on the right path or not in terms of possible solutions.
  • To compare and verify which of the solutions best solves the problem.

What hypotheses and/or assumptions do you have?

  • That the user will want to create tasks quickly.

What questions are you trying to answer?

Core questions
Additional questions

What persona, persona segment, or customer type experiences the problem most acutely?

What business decisions will be made based on this information?

What, if any, prior research have you done?

What timescales do you have in mind for the research?

Who will be leading the research?

What is the link to your prototype/design artifact?

  • Product Designer: Create a prototype.
  • Product Designer: Create the screening survey in Qualtrics.
  • Product Designer: Open a Recruiting request issue. Assign it to the relevant Research Coordinator.
  • Product Designer: Draft the usability testing script.
  • UX Researcher: Review the usability testing script and provide feedback.
  • Product Designer: Invite the UX Research calendar and any other interested parties to the usability testing sessions.
  • Product Designer: Conduct one usability testing session. Amend script if necessary.
  • Product Designer: Conduct remaining usability testing sessions.
  • Product Designer: Open an Incentives request. Assign it to the relevant Research Coordinator.
  • Research Coordinator: Pay users.
  • Product Manager and Product Designer: Synthesize the data and identify trends, resulting in findings.
  • UX Researcher: Review findings and provide feedback, if needed.
  • Product Designer: Create issues in the UXR_Insights project documenting the findings.
  • UX Researcher: Sense check the documented findings.
  • UX Researcher: Update the Solution validation research issue. Link to findings in the UXR_Insights project. Unmark as confidential if applicable. Close issue.