WAF Rule Configuration Research
What’s this issue all about?
Conducting user research about WAF rule configuration and getting their feedback on the following WAF Configuration wireframes:
Who is the target user of the feature?
What questions are you trying to answer? What are you hypotheses? Goals? Objectives?
See testing script
What decisions will you make based on the research findings?
How to design the screens for WAF configuration
When do you need this research to be completed? (Milestone or date)
Task list
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(Designer): Create research issue
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(Designer): Sync plan with PM/Researchers -
(Designer): Create recruiting issue
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(Designer): Create Screener
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(Designer): Sync with Research coordinators -
(Designer): List availability in Google doc for researcher/ coordinator -
(Coordinator) Start recruiting -
(Designer): Create Script
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(Researcher) Review Script
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(Designer): Create note taking sheet -
(Designer): Finalize prototyping
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(Designer): Make sure to have note taker(s) -
(Designer): Dry run/pre-research sync meeting -
(Designer): Conduct one usability testing session. Amend script if necessary. -
(Designer): Conduct remaining usability testing sessions. -
(Coordinator): Pay users. -
(Designer): Synthesize the data and identify trends, resulting in findings (Mural). -
(Designer): Review insights (with Sam W., Andy V., Matt W., Taylor M., and Tali) and provide feedback, if needed. Determine whether or not there's anyone else who I need to share the findings with (send Mural board, if so). -
(Designer): Add each insight into https://gitlab.com/gitlab-org/uxr_insights. Add labels, add videos (link to folder in Google Docs so it stays internal), etc, assign to me, open, then close. -
(Designer): Open an epic (WAF Configuration - User Interviews) and add all relevant findings and issues to it. -
(Designer): Open an MR to add the epic link to the UXR_Insights project readme file. -
(Designer): Update the Solution validation
research issue. Link to findings in the UXR_Insights project. Close issue. Not included:
* [ ] (Designer): Open an (Not needed for Respondent recruits, which this was)Incentives request
. Assign it to the relevant Research Coordinator.
Edited by Becka Lippert