Icon Redesign (Issue/Epic), Study 3 - Track performance of new icon set
What’s this issue all about?
The research conducted in #144 (closed) showed that the majority of respondents viewed an
issue + checkmark
icon as best representing a closed issue. The checkmark is viewed as communicating that the issue is approved, completed, or resolved...If we change the current "closed" issue icon toissue + checkmark
, do the other issue/epic/MR state icons need to change as well?
Objective
Evaluate the new icon set with a wider audience.
Methodology
Ideally: Use a feature flag to release the new icon set to a wider audience and then use Pendo to track performance. Alternative: Usability test the existing experience to gather a baseline measurement of the current icons.
- Note: Existing GitLab users will naturally be quicker to perform tasks on the existing experience/icon set. Therefore, to mitigate this, consider using non-GitLab users for Study 2 and 3 in order to aid comparison.
What decisions will you make based on the research findings?
This study will enable us to test the performance of the new icons.
Edited by Katherine Okpara