System Usability Scale (SUS) OKR
Understand how GitLab users currently rate our usability so we can track changes over time. Identify segmenting data (such as customer type and length of use), run a pilot study with X users, analyze data, and re-run a larger study.
- Write survey questions.
- Import survey questions into SurveyMonkey.
- Test survey logic.
- Distribute survey to a test sample of users.
- Review answers and make any necessary amendments to the survey. (Deadline: Friday 22nd March)
- Distribute survey to remaining users. (Deadline: Friday 22nd March)
- Cleanse data and analyze survey results. (Deadline: Friday 12th April)