Group page overview: Vision design feedback

Right now, the Overview landing page of a GitLab group is not very intuitive. It does not provide much context about what you are looking at, is very similar to the project overview (due to the re-used header UI) and has a potential to improve information architecture and structure. Right now, it typically only lists the subgroup hierarchies and child projects. (source: https://gitlab.com/gitlab-org/gitlab-ce/issues/50836)

Aim of the Research

• Get user feedback on the Group Page overview 'vision' mockup.
• Understand how users currently interact with group overview page.
• Determine if anything from the mockup makes the overview more useful.

Methodology

User interviews with 5 GitLab users.

Who we spoke with

You can access video recordings by clicking on the user number.

	User 1	User 2	User 3	User 4	User 5
Job Title	Software Engineer	Development Team Lead	Software Engineer	Director, Software Engineering	DevOps Engineer
Organization Size	11-100 people	11-100 people	1,001-10,000 people	1,001-10,000 people	101-500 people
GitLab Features being used	CI/CD, Merge Requests, GitLab Pages, Groups, Issues, Issue Tracker, Milestones, Projects, Snippets	CI/CD, Merge Requests, Groups, Projects	CI/CD, GitLab Pages, Issues, Projects, Snippets, Wiki	CI/CD, Merge Requests, Groups, Issues, Issue Tracker, Issue Boards, Milestones, Projects, Snippets, Todos, Wiki	CI/CD, Merge Requests, GitLab Pages, Issues, Issue Tracker, Issue Boards, Milestones, Snippets, Todos, Wiki
GitLab package	GitLab.com, Core	GitLab.com	GitLab.com	GitLab.com, Core, Starter	Premium
Primary use of GitLab	Work use	Work use	Personal use (used it for work in the past)	Work use	Work use
Experience with GitLab	Started using GitLab about 4-5 years ago	Using GitLab for about 2 years	Started using GitLab about 1.5-2 years ago	Started using GitLab 5-6 years ago	Has been using GitLab for about 3 years

Results

• Full Research Report: https://docs.google.com/document/d/14Bl0Km1DFWwyItUbEHxXpRFddLyW-0xjuQp6mJcraBQ/edit?usp=sharing

Next Steps

• Consider research results for next discovery: https://gitlab.com/gitlab-org/gitlab-ce/issues/54663 (11.8 tentatively)
• Implement second iteration: https://gitlab.com/gitlab-org/gitlab-ce/issues/54665 (12.0 tentatively)

Progress

• Write screener survey [Deadline: Fri Nov 9th]
• Send out screener survey to segment of research panel [Deadline: Thurs Nov 8th]
• Write interview script [Deadline: Fri Nov 9th]
  • Get feedback on interview script [Deadline: Fri Nov 9th]
• Schedule 5 users [Deadline: Mon Nov 12th]
• Conduct interviews [Deadline: Thurs Nov 15th]
• Pay users [Deadline: Fri Nov 16th]
• Edit videos [Deadline: Fri Nov 23rd]
• Schedule "wash-up" meeting to discuss results with PM + designers [Deadline: Mon Nov 26th]
  • Communicate results in issue
  • Determine next steps
• Write up findings into a blog post [Deadline: Weds Nov 28th]
• Add link to research report to issue description [Deadline: Weds Nov 28th]

Deliverable added so that issue will appear in UX team board.