Survey for monitoring feature prioritization

Links

• #882 (closed) Research request
• #883 (closed) Recruitment request
• Project folder with Research plan, Survey and Features list
• Survey
  • Version 1 (Please input Test into the Job title field if you don't want us to analyze your answer)
• Analysis spreadsheets
  • Internal – GitLab SREs
  • External – Firstlook
• Dovetail project

Checklist

Design survey

• Draft the survey
• Create a list of features
• Transfer the survey questions to Qualtrics @akiripolsky

Pilot survey

• Fill the survey and fix any problematic pieces in the MR
• Fix the survey in Qualtrics @akiripolsky @nadia_sotnikova

Collect responses – Round 1 – Internal

• Distribute the survey to GitLab SRE team @dhershkovitch
• Improve the questionnaire based on the feedback from SREs @akiripolsky
• Input the data collected to the analysis spreadsheet @akiripolsky

Collect responses – Round 2 – External

• Open a Recruiting request issue. Assign it to the relevant Research Coordinator @dhershkovitch
• When the survey is ready, ask Emily in the recruitment issue to send the survey to external participants from FirstLook @akiripolsky
• Notify Research Coordinator of survey closure. @akiripolsky

Document findings

• Analyze the data @akiripolsky
• Document the results @dhershkovitch
• Document insights in Dovetail
• Create actionable insight issue
• Update Metrics direction page
• Update the Problem validation research issue. Link to findings in Dovetail. Unmark as confidential if applicable. Close issue.

Survey about requirements for monitoring/Features list.md

@@ -32,25 +32,26 @@ In the survey the questions about feature will be asked in a following way:
 
 ## Current features
 - GitLab monitoring is... Consists of dashboards.
-- Dashboard consists of a number of panels. Each panel can contain a static a chart, 
+- Dashboard consists of a number of panels. Each panel can contain a chart, 
 a numerical indicator or a static markdown text. It is possible to create new 
 and delete existing dashboards. 
-- Configuration of each dashboard is done by editing a yaml file.
+- Configuration of each dashboard is done by editing its configuration yaml file.
+- Alerts that are set on a metric are visualized on the metric chart. 
 
 ## New features
 
 ### Dashboard level
 
 ##### ⭐Import dashboard templates to create new dashboards
-Dashboard creation templates
-that you can choose from when creating new dashboards.
-It will speed up the dashboard creation process and improve consistency.
+Templates
+that you can choose from when creating new dashboards
+to speed up the dashboard creation process and improve consistency.
 
 ##### ⭐Add variables to a dashboard
-An special interactive 'quick configuration panel'
+Interactive 'quick configuration panel'
 where you can tune specific variables of the dashboard right in the dashboard UI. 
 It will allow you to have smaller number of dashboards created and therefore 
-make dashboard management easier. 
+make dashboard management simpler. 
 
 <img src='./image_5.png' width=600px />
 
@@ -64,11 +65,11 @@ features of GitLab.
 
 ##### ⭐Group dashboards into folders
 Dashboard folders in the dropdown 
-that you can group your dashboards with
+that you can group your dashboards in
 to improve organization of your dashboards.  
 
 ##### ⭐Add tags to dashboard for easier search
-Tag with searchable keywords
+Tags with searchable keywords
 that you can assign to dashboards.
 It will allow you to find dashboards faster.
 
@@ -101,7 +102,7 @@ To speed up navigation between different tools.
 <img src='./image_2.png' width=600px />
 
 ##### ⭐Annotate metric charts
-Annotation, a vertical line in a chart, that shows custom message on hover,
+Annotation, a vertical line in a chart that shows custom message on hover,
 so you can manually highlight an important point within the chart.
 To improve collaboration and informativeness of the chart.
 
@@ -109,10 +110,8 @@ To improve collaboration and informativeness of the chart.
 
 ##### ⭐Configure alert directly from a metric chart
 A contextual alert configuration popup openable from within the metric chart
-where you can configure alerts
-without the necessity to navigate to a dedicated alert configuration page.
-It will improve the speed of alert configuration and provide better awareness 
-of the underlying metric.
+where you can configure alerts without the necessity to navigate to a dedicated alert configuration page.
+It will improve the speed of alert configuration and provide better awareness of the underlying metric.
 
 ##### ⭐Add thresholds that do not trigger alerts