Survey for monitoring feature prioritization

Links

• #882 (closed) Research request
• #883 (closed) Recruitment request
• Project folder with Research plan, Survey and Features list
• Survey
  • Version 1 (Please input Test into the Job title field if you don't want us to analyze your answer)
• Analysis spreadsheets
  • Internal – GitLab SREs
  • External – Firstlook
• Dovetail project

Checklist

Design survey

• Draft the survey
• Create a list of features
• Transfer the survey questions to Qualtrics @akiripolsky

Pilot survey

• Fill the survey and fix any problematic pieces in the MR
• Fix the survey in Qualtrics @akiripolsky @nadia_sotnikova

Collect responses – Round 1 – Internal

• Distribute the survey to GitLab SRE team @dhershkovitch
• Improve the questionnaire based on the feedback from SREs @akiripolsky
• Input the data collected to the analysis spreadsheet @akiripolsky

Collect responses – Round 2 – External

• Open a Recruiting request issue. Assign it to the relevant Research Coordinator @dhershkovitch
• When the survey is ready, ask Emily in the recruitment issue to send the survey to external participants from FirstLook @akiripolsky
• Notify Research Coordinator of survey closure. @akiripolsky

Document findings

• Analyze the data @akiripolsky
• Document the results @dhershkovitch
• Document insights in Dovetail
• Create actionable insight issue
• Update Metrics direction page
• Update the Problem validation research issue. Link to findings in Dovetail. Unmark as confidential if applicable. Close issue.

Survey about requirements for monitoring/Features list.md

@@ -29,6 +29,9 @@ In the survey the questions about feature will be asked in a following way:
 Even though we will try to add as much context to each feature description, it
 is still necessary to provide at least general explanation of what system 
 are we talking about.
+<!-- Note: we need to align with the terminology charts or panels-->
+In GitLab a dashboard in a group of charts, a single dashboard can contain one or more chart
+
 
 <!-- Depends on the scope of this research study, 
 currently its not well defined.-->
@@ -36,28 +39,51 @@ currently its not well defined.-->
 
 ## Features
 
-Rearrange panels using drag and drop
+Current experience: the user can rearrange charts in a dashboard using a yml file
+![image.png](./image.png)
+Feature description: Rearrange charts on your dashboard using drag and drop functionality
+
+Current experience: The panels in the dashboard are at fixed height and length
+Feature description: Resize a panel on a dashboard using a cursor
+
+![image_1.png](./image_1.png)
+Provide the ability to add hyper links from a dashboard to allow: 
 
-Resize a panel manually
+* Drill down from a dashboard into another dashboard
 
-Drill down from a dashboard into another dashboard
+* Drill down from a dashboard to an external source
 
-Drill down from a chart to another chart
+![image_2.png](./image_2.png)
+Provide the ability to add hyper links from a panel in a dashboard to allow 
 
-Drill down to an external source
+* Drill down from a chart to another chart
 
-Add annotations to a chart
+* Drill down to an external source
 
-Add tag to a dashboard
+![image_3.png](./image_3.png)
+Annotation is a vertical line on a chart, when hovered it provide additional 
+
+Add tag to a dashboard to better help you searching for a dashboard
 
 Group dashboard into folders
 
-Configure alert from a metric chart
+Configure alert directly from a metric chart
 
-See the threshold on a metric chart
+Current experience: Thresholds and alerts are tightly coupled
+![image_4.png](./image_4.png)
+Feature: Allow the users to set and see diffrent thresholds without triggering an alert
 
-Change the appearance of the line on a chart (color, width, etc...)
+Change the appearance of the line on a chart (color, width, dotted line, etc..)
 
 Out of the box dashboard for monitoring different technologies and services
 
+Ability to delete out of the box dashboards from Metrics
+
 Ability to correlate between metric chart and logs
+
+Import dashboard templates to create new dashboards
+
+![image_5.png](./image_5.png)
+Add variables to a dashboard
+
+