Survey for monitoring feature prioritization

Links

• #882 (closed) Research request
• #883 (closed) Recruitment request
• Project folder with Research plan, Survey and Features list
• Survey
  • Version 1 (Please input Test into the Job title field if you don't want us to analyze your answer)
• Analysis spreadsheets
  • Internal – GitLab SREs
  • External – Firstlook
• Dovetail project

Checklist

Design survey

• Draft the survey
• Create a list of features
• Transfer the survey questions to Qualtrics @akiripolsky

Pilot survey

• Fill the survey and fix any problematic pieces in the MR
• Fix the survey in Qualtrics @akiripolsky @nadia_sotnikova

Collect responses – Round 1 – Internal

• Distribute the survey to GitLab SRE team @dhershkovitch
• Improve the questionnaire based on the feedback from SREs @akiripolsky
• Input the data collected to the analysis spreadsheet @akiripolsky

Collect responses – Round 2 – External

• Open a Recruiting request issue. Assign it to the relevant Research Coordinator @dhershkovitch
• When the survey is ready, ask Emily in the recruitment issue to send the survey to external participants from FirstLook @akiripolsky
• Notify Research Coordinator of survey closure. @akiripolsky

Document findings

• Analyze the data @akiripolsky
• Document the results @dhershkovitch
• Document insights in Dovetail
• Create actionable insight issue
• Update Metrics direction page
• Update the Problem validation research issue. Link to findings in Dovetail. Unmark as confidential if applicable. Close issue.

Survey about requirements for monitoring/Features list.md

+# Metrics (Dashboards) – Features list
+
+Descriptions of features that we will present to the respondents.
+
+## Guidelines
+ 
+- Clear and sufficiently detailed description that sets the feature into 
+necessary system context.
+- Simple language without GitLab lingo or sales pitching.
+
+### Questions
+In the survey the questions about feature will be asked in a following way: 
+
+- Rearrange panels using drag and drop
+- How would you feel if you had this feature?
+     - I like it
+     - I expect it
+     - I am neutral
+     - I can tolerate it
+     - I dislike it
+- How would you feel if you did not have this feature?
+     - I like it
+     - I expect it
+     - I am neutral
+     - I can tolerate it
+     - I dislike it
+
+## Current experience
+Even though we will try to add as much context to each feature description, it
+is still necessary to provide at least general explanation of what system 
+are we talking about.
+
+<!-- Depends on the scope of this research study, 
+currently its not well defined.-->
+
+
+## Features
+
+Rearrange panels using drag and drop
+
+Resize a panel manually
+
+Drill down from a dashboard into another dashboard
+
+Drill down from a chart to another chart
+
+Drill down to an external source
+
+Add annotations to a chart
+
+Add tag to a dashboard
+
+Group dashboard into folders
+
+Configure alert from a metric chart
+
+See the threshold on a metric chart
+
+Change the appearance of the line on a chart (color, width, etc...)
+
+Out of the box dashboard for monitoring different technologies and services
+
+Ability to correlate between metric chart and logs