Solution Validation - Test alert designs with SIG
What's this issue all about? (Background and context)
We are proposing designs for alerts as part of gitlab#210766 (closed). We want to share these designs with the Incident Management SIG in early April to get their feedback on them.
What are the overarching goals for the research?
To verify if the route we're going will work for our SMB customers.
What hypotheses and/or assumptions do you have?
We are hoping that our proposals are something that, in the longer-term, they could adopt as part of their workflow.
What research questions are you trying to answer?
- What do they think about the direction we're moving in?
- Do they see any potential issues with what we're proposing?
- Is there anything we can do to improve this offering for their use case?
What persona, persona segment, or customer type experiences the problem most acutely?
Devops engineers primarily.
What business decisions will be made based on this information?
How to proceed with alerts in 13.0
What, if any, relevant prior research already exists?
Who will be leading the research?
Amelia
What timescales do you have in mind for the research?
Will start interviews with the SIG around April 1st.
Relevant links (script, prototype, notes, etc.)
Edited by Amelia Bauerly