TW Coverage issue for Lysanne Pinto - May 13, 2024 to May 20, 2024
Intent
This issue describes how broader group and team members are facilitating members of the TW team to take meaningful time away from work.
It allows you to name dynamic backups for specific groups, but you shouldn't expect them to pick up items that can wait, etc. You do that in PTO roots and slack messages as well to an extent, but they are lighter on context and are not as broadly visible.
🤝 Responsibilities
List the priorities that the responsible backups need to cover. Backups are fellow Technical Writers.
Responsibilities include reviewing merge requests, responding to documentation-related questions, providing feedback related to UX copy development work, or responding to Slack inquiries.
Priority | Responsibility | Context link | Primary backup DRI | Secondary backup DRI |
---|---|---|---|---|
HIGH | Verify:Pipeline Authoring and Verify:Pipeline Execution MR reviews and issue pings | ADD LINK |
@marcel.amirault |
#docs |
HIGH | GitLab Dedicated:Switchboard MR reviews and issue pings | https://gitlab.com/groups/gitlab-com/gl-infra/gitlab-dedicated/-/epics/413 | @lciutacu |
#docs |
💪 Coverage Tasks
Include specific issue links for tasks to be completed by your backups.
-
TW reviews for frontend implementation of SMTP parameters in Switchboard - https://gitlab.com/gitlab-com/gl-infra/gitlab-dedicated/team/-/issues/4741+ - @lciutacu
-
TW reviews for frontend implementation of BYOD in Switchboard - https://gitlab.com/gitlab-com/gl-infra/gitlab-dedicated/team/-/issues/4573+ - @lciutacu
🚙 Parked tasks
List the larger responsibilities that aren't moving forward until you return, such as re-organizing large pieces of documentation.
-
Organize GitLab Dedicated and Switchboard documentation - https://gitlab.com/groups/gitlab-com/gl-infra/gitlab-dedicated/-/epics/218
📖 References
Here are some references for how my groups and I generally work together:
- GitLab Dedicated Group Handbook Page
- Switchboard Team Handbook Page
- GitLab Dedicated Category Direction Page
- Switchboard Category Direction Page
- GitLab Dedicated issue board
- Switchboard Delivery Issue 2024-05 - May 2024
- Switchboard General Maintenance Issue - FY25Q2
✅ Issue Tasks
⭕ Opening Tasks
-
Assign to yourself -
Title the issue TW Coverage for YOUR-NAME from XXXX-XX-XX until XXXX-XX-XX
-
Add an issue comment for your retrospective titled: :recycle: Retrospective Thread
-
Add any relevant references including direction pages, ux handbook pages, etc -
Fill in the Responsibilities table with broad based responsibilities -
Fill in the specific Coverage Tasks with distinct items to complete and assignees -
Assign to anyone with a specific task or responsibility assigned to them -
Share this issue in your section, stage, and group Slack channels -
Ensure your PTO Deel auto-responder points team members to this issue
❌ Closing Tasks
-
Assign back to yourself and remove others -
Review any Retrospective items with your counterparts and manager