Create a clear "Secure & Protect PM Call Prep Work" document

In order to make sure that the relevant questions have been asked and a customer call is worth a PMs time we should establish a prep work document we require before we are scheduled into a call.

Model: https://docs.google.com/document/d/1k8g4igxOCvTSDEEsrEyOdgJgEiwjF0Ifii3Tz5mIc_w/edit#heading=h.jpmxzuuccrty

DRAFT: https://docs.google.com/document/d/1XhPLbjUNssL85SG-ASyys9ZOrnaJ3mUlYfFeLcUID_s/edit#

We can also link/provide resources in the document for those who may be new and not be aware;

• our latest deck
• when to use PMM
• recorded online demos, strategy meetings, etc
• direction pages
• user docs

We may even want to record a (quarterly?) train the AM/Sales person with our default deck?

Do we have a good place to put a FAQ?