Monitor Vision: Team Async Critique

What's this issue all about? (Background and context)

We've been working to create vision items for Incident Management that we can work towards building over the next year or two. The four main themes for these vision items are as follows:

• Incident timelines
  • During an incident, users want to easily capture key details as they investigate an incident, so they can learn from the present incident and more easily resolve similar future incidents.
  • After an incident has been resolved, users want to review the timeline of events with their teams in a Post Incident Review so they can identify system, application, and process changes to make so they can improve over time.
• Incident reporting
  • Users want to generate reports about the incident to share with stakeholders so they can more easily facilitate discussions about the incident with those stakeholders.
• Fine-tuning alert and incident settings (permissions!)
  • Users need more granular control over who can perform specific actions on alerts and incidents. The systems and applications they maintain are the core of their business. They need to tightly control who has permissions to interact with alerts, incidents, on-call schedules, and related configurations.
• Dashboards
  • Users want to review the trends of their incident resolution, so they can track how their responses to incidents are evolving over time.
  • These metrics are important to teams and team managers because they can be used to demonstrate to executive leadership the need for more resources or funding or to indicate how a new tool or process has improved response times

What is the goal for this issue?

In this issue, we want to create space for the Monitor team to provide feedback on the proposed vision mocks. The mocks will be available for review between March 18th to April 1st, 2021. Feedback will be provided async, in Figma.

Instructions for providing feedback

Jump to the Figma file. On the welcome page, you can learn about the structure and simple rules for this async exercise.

If you have any questions or feedback about this exercise, comment on this issue 👇

Thank you for participating in our async critique!