Pricing plan for Incident management
Overview
Potential Pricing plan for the Incident Management category.
References
- Core is for a single developer, with the purchasing decision led by that same person
- Starter is for single team usage, with the purchasing decision led by a team manager
- Premium is for multiple team usage, with the purchasing decision led by one or more Directors
- Ultimate is for strategic organizational usage, with the purchasing decision led by one or more Exec
Proposed Pricing Plan
Functionality | Core | Starter | Premium | Ultimate |
---|---|---|---|---|
ALERT INTEGRATIONS | ||||
Generic REST | ||||
Out of the box external Prometheus | ||||
Multiple generic + email endpoints | ||||
Create custom integrations - GUI based | ||||
Special bi-directional out of the box integrations with popular monitoring tools | ||||
INCIDENTS | ||||
Manual Incident Creation | ||||
Incident creation based on limited criteria (e.g. integration or severity) | ||||
Incident creation based on extensive criteria | ||||
Incident payload transformations | ||||
On-call schedule management | ||||
Create multiple schedules | ||||
Escalation policies |
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Routing rules for alerts | ||||
Runbooks | ||||
Link runbooks to alerts via simple URL input - link appears in alert | ||||
Automatically render linked runbooks in alerts/incidents | ||||
Create new runbook when creating alert |
Edited by Sarah Waldner