Service Desk dogfooding example: Account Deletion / GDPR
Usage
Account Deletion and other GDPR requests are handled via Service Desk.
They trigger a pipeline via a form delivered with GitLab pages and in that pipeline they check whether the requesting user really has an account and afterwards send an email to their service desk with a spoofed email address (thanks mailgun), so they can have a conversation with the user.
Links
Edited by François Rosé