Service Desk dogfooding example: People Connect
Usage
From https://gitlab.com/gitlab-com/people-group/peopleops-eng/people-group-engineering/-/issues/513:
Emails to people-connect@gitlab.com are sent to the service desk.
In regards to the People Connect Bot application, we handle responses similarly in Slack by relying on the web hooks from the issue events themselves.
Links
Edited by François Rosé