Manage FY23-Q1 Shared OKR Planning

In an effort to get OKRs to the product groups sooner, so that they can start creating their own OKRs (which will ultimately finalize these stage OKRs), this is a draft issue to collaborate on Manage stage OKRs.

Please review the below drafts and provide feedback + start discussing how you can contribute to these objectives as a product group with your counterparts.

Resources used to create this draft:

• CTO draft OKRs (includes CPO and CEO - internal only)
  • CEO Management OKR
  • CEO User Engagement OKR
  • CEO ARR OKR
  • R&D/Product Shared OKRs

OKRS that may change these drafts:

• VPE/Dev OKRs
• Product Group OKRs

Data to consider

• Significant decline in SUS results
• 31 security issues
• 85 S1s and S2s
• 69 Missed SLOs
• 19 blocked tests
• ~10 open positions

Manage OKR Drafts

1. Objective: Improve GitLab's cost efficiency
   • KR: Complete Workspace core construct (Phases 1-3)
   • KR: Execute free user strategy deliverables in preparation for May 1 launch
     • Pre-Change blog post
     • Changes to new project eligibility
     • Post-change blog post
2. Objective: Increase customer confidence in a one-of-a-kind product
   • KR: Increase engagement through Pajamas migrations, user journey maps, and instrumentation
   • KR: Double our monthly community contributions
   • KR: 68% decrease in reliability issues (blocked tests, security) and green error budgets - Includes/aligns to Reduce security backlog down to "steady state" levels by X date
   • KR: Burn down all Severity 1 and X% of SUS issues
3. Objective: Foster the growth of a world-class team
   • KR: Growing managers: Managers & Senior Managers discuss growth and development as a follow up to talent assessments and career development
   • KR: 5 new hires to the Manage stage (including 1 Optimize PM)
   • KR: Reverse an increase in US Centricity by implementing at least 5 action items
   • KR: Complete training and customer empathy OKRs from FY21-Q4 (if any carried over)

Next steps:

• By 2022-01-21 Finalize Manage stage OKRs based on product group collaboration
• By 2022-01-28 Finalize product group OKRs
• 🎉