UX scorecard: Secure onboarding

  • Personas: Sasha (Software Developer), Devon (DevOps Engineer), Delaney (Dev team lead)
    • Casual users exploring for new features
    • Trial users who need to be convinced
  • JTBD: When my team is starting out with a new project, I want to try out the secure features so that we can evaluate them and decide which plan we need to buy.
  • Benchmark score: Heuristic Score
    • New users (not familiar with Git and/or GitLab): D
    • Existing users (familiar with Git and/or GitLab): C
    • Overall: C-
  • Recommendations: Recommendations epic

2021_Q3_Scorecard_Secure_onboarding

Mural

Edited by Matej Latin