Update the existing documentation for upgrading self-managed subscriptions
Artifacts
UX scorecard: user journey map, grade, video-documented flow
Opportunity Canvas: Problem, business case, solution, launch and growth.
UXR Interview Issue: Research insights to help us validate the problem and solidify the solution.
The problem
The current documentation for upgrading on docs.gitlab.com isn't very clear in terms of what exactly a user needs to do to upgrade (especially for self-hosted). Additionally, we should cross-reference and align what we are saying here on about.gitlab.com with the copy on docs.gitlab.com
The proposal
Let's take a look and re-write/improve the documentation as the first step to improving the "upgrade account" experience.
Edited by Gayle Doud