Focus the CTAs on the License Page when renewal banner is showing
Overview
One of the findings coming out of the UX scorecard for Self-Managed Renewal is that the license page can be confusing because there are lots of CTAs active at a given time. This can make things harder for the customer and creates friction in the renewal process.
Proposal
- When a customer is within the window where a renewal banner would be displaying (e.g. They are within 30 days of renewal), modify the CTA buttons on the license page so that the solid buttons (ex: primary CTAs) are limited to the
Renew Subscription
CTA in the banner and theUpload New License
CTA in the license page. - Change the CTAs for
Download license
andRemove license
to an outlined button (secondary) instead of primary