Link to customers portal in renewal banner
Self-managed customer suggested adding the link to the customers portal in the warning banner on their instance, because they only go to the portal once a year and often forget where to go and sometimes go to gitlab.com instead. Several customers have mentioned they share this confusion.
Add a link to the customers portal in the renewal banner.
Customers have a clear understanding of where to go to manage their license.
PERSONA: Billing Admin for Self-Managed
GIVEN: I am within 30 days of my renewal
WHEN: I am logged into my instance and I see the banner
THEN: In addition to the current message, I see "To renew your license, log into the GitLab customer portal."
- What do we refer to the portal externally?
Next steps (if any)
Redesigning the banner and experience is out of scope for this item. We have this issue to update the look and feel of the experience in a future iteration: product#102 (closed)