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Resolve "Ability to append user template to incoming service desk issues"

What does this MR do?

This MR gives the user the ability to choose a template to append to all Service Desk issues. This is added to the Service Desk section in the repository settings.

Screenshots

service_desk_enabled

Does this MR meet the acceptance criteria?

Conformity

Availability and Testing

Security

If this MR contains changes to processing or storing of credentials or tokens, authorization and authentication methods and other items described in the security review guidelines:

  • Label as security and @ mention @gitlab-com/gl-security/appsec
  • The MR includes necessary changes to maintain consistency between UI, API, email, or other methods
  • Security reports checked/validated by a reviewer from the AppSec team
Edited by Justin Farris

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