Design track post-mortem issues from Incidents
With the introduction of Incident Management, we can now create and link issues directly to an incident within GitLab.
We plan to include a post-mortem section of the Incident, which offers a location to create and link issues that need follow up. Typically these issues would be focused on ensuring that whatever caused the incident, does not happen again. Because of this, it is important that these issues are actually scheduled and delivered in a timely fashion.
We should display the status of the linked issues in the post-mortem itself, but we should also display summary level reporting in the incidents overview section as well. This would serve to show whether the backlog of post-mortem issues is growing, or staying at maintainable levels.
In some cases, making time to address these can be challenging given the desire to ship roadmap features. By providing this reporting, we can make it easier to determine the appropriate amount of attention.