Issues are not being moved to the current iteration

⚠ Update (Feb 20, 2023): the reported issue wasn't due to any bug. Corrective actions to improve UX and documentation is #392405 (closed)

Summary

Issues are not being moved to the current iteration on the configured schedule

Steps to reproduce

Create new iteration
Configure automatic issue rollover
Issues do no roll over to new iteration

Example Project

(Private project) https://gitlab.com/gitlab-gold/mbadeau-gold-group/issue-386708

What is the current bug behavior?

Issues do not roll over to next iteration

What is the expected correct behavior?

Issues roll over to next iteration automatically

Relevant logs and/or screenshots

Output of checks

Results of GitLab environment info

Expand for output related to GitLab environment info

```
$ sudo gitlab-rake gitlab:env:info

System information
System:
Proxy:          no
Current User:   git
Using RVM:      no
Ruby Version:   2.7.6p219
Gem Version:    3.1.6
Bundler Version:2.3.15
Rake Version:   13.0.6
Redis Version:  6.2.7
Sidekiq Version:6.5.7
Go Version:     unknown

GitLab information
Version:        15.6.2-ee
Revision:       08b668e8740
Directory:      /opt/gitlab/embedded/service/gitlab-rails
DB Adapter:     PostgreSQL
DB Version:     12.12
URL:            https://gitlab.example.com
HTTP Clone URL: https://Zgitlab.example.com/some-group/some-project.git
SSH Clone URL:  git@gitlab.example.com:some-group/some-project.git
Elasticsearch:  no
Geo:            no
Using LDAP:     no
Using Omniauth: yes
Omniauth Providers:

GitLab Shell
Version:        14.13.0
Repository storage paths:
- default:      /var/opt/gitlab/git-data/repositories
GitLab Shell path:              /opt/gitlab/embedded/service/gitlab-shell


```

Results of GitLab application Check

Expand for output related to the GitLab application check


$ sudo gitlab-rake gitlab:check SANITIZE=true
Checking GitLab subtasks ...

Checking GitLab Shell ...

GitLab Shell: ... GitLab Shell version >= 14.13.0 ? ... OK (14.13.0)
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Internal API available: OK
Redis available via internal API: OK
gitlab-shell self-check successful

Checking GitLab Shell ... Finished

Checking Gitaly ...

Gitaly: ... default ... OK

Checking Gitaly ... Finished

Checking Sidekiq ...

Sidekiq: ... Running? ... yes
Number of Sidekiq processes (cluster/worker) ... 1/1

Checking Sidekiq ... Finished

Checking Incoming Email ...

Incoming Email: ... Reply by email is disabled in config/gitlab.yml

Checking Incoming Email ... Finished

Checking LDAP ...

LDAP: ... LDAP is disabled in config/gitlab.yml

Checking LDAP ... Finished

Checking GitLab App ...

Database config exists? ... yes
All migrations up? ... yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... yes
Systemd unit files or init script exist? ... skipped (omnibus-gitlab has neither init script nor systemd units)
Systemd unit files or init script up-to-date? ... skipped (omnibus-gitlab has neither init script nor systemd units)
Projects have namespace: ...
6/1 ... yes
6/2 ... yes
6/3 ... yes
6/4 ... yes
6/5 ... yes
6/6 ... yes
6/7 ... yes
6/9 ... yes
6/10 ... yes
6/11 ... yes
6/12 ... yes
6/13 ... yes
6/14 ... yes
6/16 ... yes
6/17 ... yes
6/18 ... yes
6/19 ... yes
6/20 ... yes
6/21 ... yes
6/22 ... yes
15/23 ... yes
6/24 ... yes
6/25 ... yes
6/26 ... yes
19/27 ... yes
6/28 ... yes
6/29 ... yes
6/30 ... yes
6/31 ... yes
6/32 ... yes
6/33 ... yes
6/34 ... yes
6/35 ... yes
6/36 ... yes
15/37 ... yes
15/38 ... yes
6/39 ... yes
6/40 ... yes
14/41 ... yes
25/42 ... yes
25/43 ... yes
27/44 ... yes
14/45 ... yes
6/46 ... yes
28/47 ... yes
6/48 ... yes
6/50 ... yes
6/51 ... yes
14/52 ... yes
27/53 ... yes
6/54 ... yes
6/55 ... yes
15/56 ... yes
15/57 ... yes
6/58 ... yes
29/59 ... yes
29/61 ... yes
29/62 ... yes
30/63 ... yes
30/64 ... yes
30/65 ... yes
30/66 ... yes
32/67 ... yes
6/69 ... yes
14/70 ... yes
15/71 ... yes
14/72 ... yes
14/73 ... yes
14/74 ... yes
14/75 ... yes
25/79 ... yes
6/80 ... yes
25/81 ... yes
6/82 ... yes
6/83 ... yes
121/86 ... yes
125/87 ... yes
Redis version >= 6.0.0? ... yes
Ruby version >= 2.7.2 ? ... yes (2.7.6)
Git user has default SSH configuration? ... yes
Active users: ... 16
Is authorized keys file accessible? ... yes
GitLab configured to store new projects in hashed storage? ... yes
All projects are in hashed storage? ... yes
Elasticsearch version 7.x-8.x or OpenSearch version 1.x ... skipped (Advanced Search is disabled)

Checking GitLab App ... Finished


Checking GitLab subtasks ... Finished

Possible fixes

Edited Feb 20, 2023 by euko