Expand the JTBD for the GitLab Package Stage
Problem to solve
The goal of the Package group is to build a set of features that, within three years, will allow ninety percent of our customers to store all of their packages in GitLab. As a team, we utilize jobs to be done (JTBD) to create and measure user experience and satisfaction over time.
The JTBD format is a valuable way of evaluating our product and one that we'd like to expand upon for things like competitive research, creating and sharing speed runs and as part of the sales cycle.
However we have, to date, only created a limited set of our stages JTBD.
Intended users
Proposal
- Expand on the current list of JTBD to be comprehensive of how users are using our product today.
- Record at least 3 speed run videos include each in our UX baseline evaluation.
Edited by Tim Poffenbarger