Advanced search returns code 500 if too many results

Summary

For a search with a big amount of results (>10000) it is impossible to navigate to pages after page 500.

Steps to reproduce

Perform a search with a wide used search term to get an amount of results >1000 and navigate to a page >500.

What is the current bug behavior?

GitLab throws 500 error code.

What is the expected correct behavior?

GitLab should show the search results.

Relevant logs and/or screenshots

Started GET "/search?group_id=&page=4616&project_id=&repository_ref=&scope=blobs&search=test" for 10.10.3.13 at 2019-09-30 17:57:04 +0200
Processing by SearchController#show as HTML
Parameters: {"group_id"=>"", "page"=>"4616", "project_id"=>"", "repository_ref"=>"", "scope"=>"blobs", "search"=>"test"}
Completed 500 Internal Server Error in 73ms (ActiveRecord: 2.9ms | Elasticsearch: 9.7ms)

ActionView::Template::Error ([500] {"error":{"root_cause":[{"type":"query_phase_execution_exception","reason":"Result window is too
large, from + size must be less than or equal to: [10000] but was [92320]. See the scroll api for a more efficient way to request
large data sets. This limit can be set by changing the [index.max_result_window] index level setting."}],"type":
"search_phase_execution_exception","reason":"all shards failed","phase":"query","grouped":true,"failed_shards":[{"shard":0,"index":
"gitlab-production","node":"G_HX2k6zSdqxD-kl4YdFbg","reason":{"type":"query_phase_execution_exception","reason":"Result window is
too large, from + size must be less than or equal to: [10000] but was [92320]. See the scroll api for a more efficient way to
request large data sets. This limit can be set by changing the [index.max_result_window] index level setting."}}]},"status":500}):

1: - if search_service.use_elasticsearch?
2: = search_filter_link 'notes', _("Comments")
3: = search_filter_link 'blobs', _("Code"), data: { qa_selector: 'code_tab' }
4: = search_filter_link 'commits', _("Commits")
5: = search_filter_link 'wiki_blobs', _("Wiki")
ee/lib/gitlab/elastic/search_results.rb:88:in `blobs_count'
ee/lib/gitlab/elastic/search_results.rb:63:in `formatted_count'
app/helpers/search_helper.rb:195:in `search_filter_link'
ee/app/views/search/_category_elasticsearch.html.haml:3:in `_ee_app_views_search__category_elasticsearch_html_haml___3780520755133119083_70069183287260'
app/helpers/application_helper.rb:10:in `render_if_exists'
app/views/search/_category.html.haml:34:in `_app_views_search__category_html_haml___3660171999063224302_70069226427100'
app/views/search/show.html.haml:12:in `_app_views_search_show_html_haml___770185455039049979_70069207317820'
app/controllers/application_controller.rb:118:in `render'
app/controllers/application_controller.rb:533:in `block in allow_gitaly_ref_name_caching'
lib/gitlab/gitaly_client.rb:300:in `allow_ref_name_caching'
app/controllers/application_controller.rb:532:in `allow_gitaly_ref_name_caching'
ee/lib/gitlab/ip_address_state.rb:10:in `with'
ee/app/controllers/ee/application_controller.rb:43:in `set_current_ip_address'
lib/gitlab/session.rb:11:in `with_session'
app/controllers/application_controller.rb:450:in `set_session_storage'
lib/gitlab/i18n.rb:55:in `with_locale'
lib/gitlab/i18n.rb:61:in `with_user_locale'
app/controllers/application_controller.rb:444:in `set_locale'
lib/gitlab/request_profiler/middleware.rb:17:in `call'
ee/lib/gitlab/jira/middleware.rb:17:in `call'
lib/gitlab/middleware/go.rb:20:in `call'
lib/gitlab/etag_caching/middleware.rb:13:in `call'
lib/gitlab/middleware/correlation_id.rb:16:in `block in call'
lib/gitlab/middleware/correlation_id.rb:15:in `call'
lib/gitlab/middleware/multipart.rb:117:in `call'
lib/gitlab/middleware/read_only/controller.rb:42:in `call'
lib/gitlab/middleware/read_only.rb:18:in `call'
lib/gitlab/middleware/basic_health_check.rb:25:in `call'
lib/gitlab/request_context.rb:26:in `call'
lib/gitlab/metrics/requests_rack_middleware.rb:29:in `call'
lib/gitlab/middleware/release_env.rb:12:in `call'

Output of checks

GitLab and 12.3.1-ee and Elasticsearch 6.8.3

Results of GitLab environment info

Expand for output related to GitLab environment info

System information
System:
Proxy:          no
Current User:   git
Using RVM:      no
Ruby Version:   2.6.3p62
Gem Version:    2.7.9
Bundler Version:1.17.3
Rake Version:   12.3.2
Redis Version:  3.2.12
Git Version:    2.22.0
Sidekiq Version:5.2.7
Go Version:     go1.11.5 linux/amd64
GitLab information
Version:        12.3.1-ee
Revision:       699a4525856
Directory:      /opt/gitlab/embedded/service/gitlab-rails
DB Adapter:     PostgreSQL
DB Version:     10.7
URL:            https://[masked]
HTTP Clone URL: https://[masked]/some-group/some-project.git
SSH Clone URL:  git@[masked]:some-group/some-project.git
Elasticsearch:  yes
Geo:            no
Using LDAP:     yes
Using Omniauth: yes
Omniauth Providers:
GitLab Shell
Version:        10.0.0
Repository storage paths:
default:      /var/opt/gitlab/git-data/repositories
GitLab Shell path:              /opt/gitlab/embedded/service/gitlab-shell
Git:            /opt/gitlab/embedded/bin/git

Results of GitLab application Check

Expand for output related to the GitLab application check

Checking GitLab subtasks ...
Checking GitLab Shell ...
GitLab Shell: ... GitLab Shell version >= 10.0.0 ? ... OK (10.0.0)
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Check GitLab API access: OK
Redis available via internal API: OK
gitlab-shell self-check successful
Checking GitLab Shell ... Finished
Checking Gitaly ...
Gitaly: ... default ... OK
Checking Gitaly ... Finished
Checking Sidekiq ...
Sidekiq: ... Running? ... yes
Number of Sidekiq processes ... 1
Checking Sidekiq ... Finished
Checking Incoming Email ...
Incoming Email: ... Reply by email is disabled in config/gitlab.yml
Checking Incoming Email ... Finished
Checking LDAP ...
LDAP: ... Server: ldapmain
not verifying SSL hostname of LDAPS server '10.10.10.16:636'
LDAP authentication... Success
LDAP users with access to your GitLab server (only showing the first 100 results)
User output sanitized. Found 100 users of 100 limit.
Checking LDAP ... Finished
Checking GitLab App ...
Git configured correctly? ... yes
Database config exists? ... yes
All migrations up? ...  yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... no
Try fixing it:
sudo chown -R git /var/opt/gitlab/gitlab-rails/uploads
sudo find /var/opt/gitlab/gitlab-rails/uploads -type f -exec chmod 0644 {} ;
sudo find /var/opt/gitlab/gitlab-rails/uploads -type d -not -path /var/opt/gitlab/gitlab-rails/uploads -exec chmod 0700 {} ;
For more information see:
doc/install/installation.md in section "GitLab"
Please fix the error above and rerun the checks.
Init script exists? ... skipped (omnibus-gitlab has no init script)
Init script up-to-date? ... skipped (omnibus-gitlab has no init script)
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864/2027 ... yes
Redis version >= 2.8.0? ... yes
Ruby version >= 2.5.3 ? ... yes (2.6.3)
Git version >= 2.22.0 ? ... yes (2.22.0)
Git user has default SSH configuration? ... no
Try fixing it:
mkdir ~/gitlab-check-backup-1569858562
sudo mv /var/opt/gitlab/.ssh/id_rsa ~/gitlab-check-backup-1569858562
sudo mv /var/opt/gitlab/.ssh/id_rsa.pub ~/gitlab-check-backup-1569858562
For more information see:
doc/ssh/README.md in section "SSH on the GitLab server"
Please fix the error above and rerun the checks.
Active users: ... 373
Is authorized keys file accessible? ... yes
Elasticsearch version 5.6 - 6.x? ... yes (6.8.3)
Checking GitLab App ... Finished
Checking GitLab subtasks ... Finished

Possible fixes

A "real" fix would involve either deep paging or using the Scroll API: https://stackoverflow.com/a/44272614/1851290

But maybe a "real" fix would take too much effort and therefore is not really reasonable. I suggest just limiting search results on the GitLab UI to 500 pages (with an appropriate hint about that) to avoid having users accidentally going beyond Elasticsearch limit.

~bug Enterprise Edition ~elasticsearch

Possibly also on route: /api/:version/projects/:id/(-/)search