Phase 6: Rollout and Monitoring of Conflict Resolver Agent
## Overview
Gradual rollout of the Conflict Resolver agent with monitoring, feedback collection, and final enablement.
## Tasks
### Stage 1: Internal Testing (Days 1-2)
- [ ] Enable feature flag for GitLab team (`User.where(admin: true)`)
- [ ] Announce to internal team via Slack
- [ ] Collect internal feedback via survey/issue
- [ ] Monitor error rates and logs
- [ ] Address critical bugs immediately
- [ ] Track usage metrics
### Stage 2: Beta Rollout (Days 3-4)
- [ ] Enable for 10% of users via percentage rollout
- [ ] Monitor key metrics (usage, errors, performance)
- [ ] Set up Grafana dashboards for monitoring
- [ ] Review user feedback channels
- [ ] Identify and fix issues
- [ ] Gradually increase to 25%, then 50%
### Stage 3: General Availability (Day 5)
- [ ] Enable feature flag globally
- [ ] Announce in release notes
- [ ] Publish blog post (coordinate with Marketing)
- [ ] Share on social media
- [ ] Monitor for issues
- [ ] Have rollback plan ready
### Monitoring Setup
- [ ] Create Grafana dashboard for:
- Button click rate
- Chat sessions initiated
- Tool call success rate
- Tool call latency (p50, p95, p99)
- Agent response time
- Error rates by type
- User ratings (thumbs up/down)
- [ ] Set up alerts for error thresholds
- [ ] Configure logging for debugging
### Metrics Collection
- [ ] Track button impressions (conflict page views)
- [ ] Track button clicks
- [ ] Track chat sessions completed
- [ ] Track successful resolutions (MR becomes mergeable)
- [ ] Track average conversation length
- [ ] Track return usage rate
### Feedback Collection
- [ ] Set up user feedback mechanism (in-chat ratings)
- [ ] Monitor support channels for issues
- [ ] Create feedback issue template
- [ ] Schedule post-launch retrospective
### Communication
- [ ] Draft release notes entry
- [ ] Draft blog post (coordinate with Marketing)
- [ ] Prepare social media posts
- [ ] Update handbook/internal docs
- [ ] Notify customer success team
### Success Criteria Evaluation
- [ ] Evaluate against planned metrics
- [ ] Compare actual vs expected usage
- [ ] Assess user satisfaction
- [ ] Identify improvements for iteration
## Rollout Schedule
**Week 3:**
- Day 1-2: Internal testing
- Day 3-4: Beta rollout (10% → 50%)
- Day 5: General availability
## Acceptance Criteria
- [ ] Feature successfully rolled out to 100% of users
- [ ] No critical bugs or performance issues
- [ ] Monitoring dashboards operational
- [ ] Success metrics being tracked
- [ ] Release communications published
- [ ] Positive user feedback
- [ ] Rollback plan tested and ready
## Monitoring Thresholds
**Alerts if:**
- Error rate >5%
- Tool call latency p95 >10s
- Agent response time p95 >30s
- User rating <60% positive
## Rollback Plan
If critical issues:
1. Disable feature flag immediately
2. Notify stakeholders
3. Investigate and fix issue
4. Test fix thoroughly
5. Re-enable with monitoring
## Success Metrics (End of Week 1 Post-GA)
Target:
- 15-25% of conflict page visitors use AI
- >80% tool call success rate
- >70% positive user ratings
- <5s p95 tool call latency
- >50% successful resolutions (MR becomes mergeable after)
## Files Changed
- Feature flag state (via Rails console/ChatOps)
- Monitoring configurations
- Communication materials
## Timeline
**5 days (Week 3)**
Related to epic &20688
issue