Assessing impact on Salesforce integration with upcoming root certificate changes effective February 5
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### Proposal
A GitLab Dedicated [customer](https://gitlab.zendesk.com/agent/tickets/687828) reached out asking for impact assessment on Salesforce integration for upcoming changes to Salesforce due to the Root Certificate Changes.
> **Salesforce Advisory:**\
> \
> **What is changing?**
>
> As part of our commitment to platform security and engineering standards, Salesforce is updating its digital certificate infrastructure. Starting **February 5, 2026**, Salesforce certificates will begin to be chained from the **Digicert Global Root G2 (Digicert G2 Root)**.
>
> While Salesforce may change Root Certificate Authorities at any time to respond to security or industry events, this specific transition requires customer preparation to ensure continued connectivity.
>
> **What is the impact?**
>
> If your trust stores do not include the Digicert G2 Root certificate by the enforcement date, your systems will be unable to establish a secure connection to Salesforce. This impact applies to:
>
> **API Connections:**
>
> * Critical integrations may fail to authenticate.
>
> **Browser Access:**
>
> * Users may encounter security warnings or experience issues accessing Salesforce via web browsers.
>
> **Availability:**
>
> * Failure to take action will result in a loss of service uptime and availability.
>
> **What actions do I need to take?**
>
> You must ensure that the **Digicert Global Root G2 (Digicert G2 Root)** is present in your environment's trust stores before **February 5, 2026**.
>
> Salesforce strongly advises customers to trust the **Mozilla Certificate Rootset** as per our [official documentation](https://help.salesforce.com/s/articleView?id=xcloud.security_keys_policy_and_rotation.htm&type=5). This is a comprehensive collection of multiple Root Certificate Authorities trusted by Mozilla, which includes the necessary Digicert G2 Root and provides a proactive defense against future root rotations.
>
> **Where can I get additional information?**
>
> For detailed technical guidance on managing certificate rotations, please review the [Certificates in Salesforce](https://help.salesforce.com/s/articleView?id=xcloud.security_keys_policy_and_rotation.htm&type=5) Help article. Digicert Root CAs can be found [here](https://knowledge.digicert.com/general-information/digicert-trusted-root-authority-certificates).
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