Update Refinement Process
### Why
We want to improve our estimates. These are done during the refinement process.
### What
Summary: We need to document our current process, decide what we want to try differently, and compare results.
- [ ] collect initial data on our Say/Do ratio over milestones so we have an initial dataset to compare against later. Document this.
- [ ] make sure our handbook page is up to date on the current Refinement process
- [ ] identify areas in the process we might change to positively impact our estimation accuracy
- [ ] document a hypothesis/experiment in the handbook to try out
- [ ] describe what we're trying
- [ ] include start and end dates
- [ ] when done, analyze data and feedback to see what impact the experiment had
- [ ] decide to continue as-is, iterate, or abandon the hypothesis
Doing this in a data driven and handbook first way will give us insight into the impact.
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